Why Locals Love Costa Coffee
Located in the heart of Kingston upon Thames, Costa Coffee at 34 Market Place offers a warm and inviting haven for coffee lovers and casual visitors alike. As a well-established coffee shop and café, it embodies the comforting charm that has made Costa a beloved British staple. Stepping inside, you are greeted by a cozy, intimate atmosphere that perfectly complements the rich aromas of freshly brewed coffee and decadent hot chocolates.
What truly sets this Costa apart is the exceptional level of customer service that many patrons rave about. Prerna Patel fondly mentions her “lovely and friendly barista Sanjana,” whose expertly crafted coffees and hot chocolates bring a personal touch to every visit. Another guest, Alfred Jadama, shares his experience with John, a helpful and patient staff member who goes the extra mile to assist with the Costa app, creating a welcoming and hassle-free environment. This personal attention proves that this location values genuine connections just as much as quality beverages.
The coffee itself is noteworthy, particularly if you appreciate a more premium experience. Longtime fan R M recommends trying the OPS coffee, Costa’s premium blend available for a modest premium, offering a deeper, more sophisticated coffee profile that true aficionados will delight in. Paired with the quiet ambiance — perfect for moments of reflection or casual chat — it creates a relaxing retreat from the busy streets of Kingston.
For those looking to unwind after a day of shopping, this Costa Coffee remains open late (until 7:30PM on Mondays), making it an ideal spot to savor a comforting oat milk latte alongside tempting treats like the Dubai chocolate-style pistachio tiffin praised by Anna Aleksandrova. The absence of outdoor seating preserves its peaceful atmosphere, lending a certain exclusivity and making it a preferred choice for those seeking a calm and cozy coffee break.
While the space is compact, some visitors note the necessity of requesting access to the toilets, which is a small concession considering the friendliness and professionalism of the staff. The intimate size only adds to the charm, making it a perfect niche spot for quietly savoring your favorite cup away from the bustling crowds.
Ultimately, Costa Coffee at Kingston upon Thames stands out as a dependable, welcoming coffee shop where the quality of the drinks is matched by the kindness of its team members. Whether you're in town for a quick caffeine fix, a casual meeting, or a peaceful pause to enjoy a premium brew, this cozy café provides an experience that feels genuinely cared for and refreshingly authentic.
See the Space & Food
What Makes This Place Friendly
- Outdoor seating
- Delivery
- On-site services
- Takeaway
- Dine-in
- Great coffee
- Great dessert
- Great tea selection
- Breakfast
- Lunch
- Solo dining
- Good for working on laptop
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Coffee
- Quick bite
- Breakfast
- Brunch
- Lunch
- Dessert
- Seating
- Table service
- Toilet
- Casual
- Cosy
- Trendy
- Groups
- Tourists
- University students
- Accepts reservations
- Credit cards
- Debit cards
- NFC mobile payments
- Good for kids
- High chairs
Real Reviews from the Community
- Mar 18, 2026
Love going to this Costa because of my lovely and friendly barista Sanjana who makes the best coffees and hot chocolates. Very cosy place:)
- Feb 14, 2026
Decent coffee shop. Small but cosy. You need to ask to be let into the toilets.
- Feb 1, 2026
Just met the loveliest man called John who helped me with my costa app. He was so patient and polite
- Jan 29, 2026
Good quiet Costa with nice staff. I recommend OPS coffee if you like coffee. It is Costas premium coffee and costs 20p more. As there is no outside seating or much footfall the pervy Arab men don't go here to eye rape women.
- Jan 26, 2026
Lovely coffee shop open late (until 7:30pm on Monday), perfect for a post-shopping cuppa. Nice and cozy, quiet on a Monday night, friendly staff. I really enjoyed my oat milk latte and the Dubai chocolate-style pistachio tiffin was delicious.
- Jan 21, 2026
It’s Costa coffee so you know what’s the food and drinks are generally good. What Made this place though was the services. Really friendly and accommodating. And the atmosphere was nice and relaxed
- Jan 17, 2026
The servers were absolutely brilliant so funny, welcoming, and genuinely made our visit enjoyable. Service was quick (I loved my black Italiano) and friendly, and they really went above and beyond. Definitely made our day. Thank you Fox and Shyeim!
- Jan 16, 2026
I really like costa’s coffee..ample seating space inside as well as outside